Replacement and returns

The online shop offers you worry-free shopping, since you can easily return or replace all the purchased goods in case you are not satisfied with them or their size.

Instruction for returning or replacing the goods

The goods should be retuned together with the form for returning the goods, which you will receive upon delivery. The form can also be found at the bottom link:




The goods should be returned within 30 days of the receipt, together with the filled out form RETURN / REPLACEMENT / RECLAMATION.


The purchased goods have to be returned unused, undamaged, in an undamaged packaging without stickers or labels, in an unchanged quantity and with all the belonging documentation.

The purchased goods and all the belonging documentation should be sent to the address: Zavas d.o.o., Obrtna cona 7, 1370 Logatec, Slovenija, with the heading Returning the goods. Direct costs of returning the goods are paid by the customer.


You may also want to check



How to get free shipping and where you can collect the ordered goods.

Replacement and returns

Replacement and returns

Find out how to quickly and easily replace or return ordered goods.

Secure shopping and payment

Secure shopping and payment

Learn more about payment methods and how we provide you with a safe purchase.

Delivery from stock

Delivery from stock

Items in stock when confirming your order will presumably be shipped the same business day.

Customer Service


Monday - Friday:
t: +386 1 5610 420
f: +386 1 5610 430


Office is currently open

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Special discounts
for large purchases.

Discounts apply for regular prices. Discounts do not add up.

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